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Dental Front Desk/Office Manager 2008 p1:

• Putting money where the patient's mouth is: Increasing benefits to save money
  Insurance companies are taking action in addressing the benefits of preventive dental care.
• Universal and Enduring Systems of a Dental Practice: Part 1
  Cindy Ishimoto, CDPMA, says the common threads that tie a practice together and weave the tapestry of a successful practice are the universal and enduring systems.
• From office manager to practice leader
  Today's office manager is a leader in the practice as more dentists relinquish sometimes tightly held management responsibilities to focus on delivering exceptional dentistry.